Aristocrat understands the need to accomodate our valued clients at their request and we do so with the first teaching of Aristocrat- take care of your customers; greet the customer, open the doors, carry the luggage, act in a professional manner and keep safety minded at all times. Our flexibility is at our clients request, be it early pickups, late hours, last minute changes or emergency last minute bookings.
72 hours. Cancellations made within 72 hours of pickup will be charged at full rate.
Billed at full rate.
Aristocrat has and will continue to provide at clients request concierge services, airport meeter/greeter, motorcoach hostess/host and guided tours.
For Domestic arrivals please meet the driver in the baggage claim area of your arriving flight. The driver will be holding a blue ARISTOCRAT sign with last name or company name on it. For International arrivals, please meet the driver directly outside of customs.
With news continuing to develop around COVID-19 (Coronavirus), we wanted to assure our customers that we have taken swift and proactive measures to combat COVID-19 as it relates to our operations. Given the importance of the health and safety of our passengers and employees, we wanted to share with you what is being done.
The United States Center for Disease Control (CDC) recommends cleaning and disinfecting surfaces to help prevent the spread of COVID-19 and other viral respiratory illnesses, and for this reason, we have put into place new cleaning protocols across our business. Each day, our teams will be cleaning and disinfecting our vehicles by using CDC recommended cleaning solutions. We have also advised our employees to adhere to the CDC guidelines on COVID-19 to reduce transmission of germs and shared posters and additional resources from the CDC website with them to print and post in our sites. You can find these same resources here.
If any of our employees become affected by COVID-19, we have an expedient notification process in place and will reach out to the affected customers immediately to inform them of the situation.
Given how we travel together, we ask our passengers to be mindful of others and to practice the recommendations provided by the CDC so that we can combat this together.
When it comes to the safety and the well-being of our team members and passengers, we will work tirelessly to see to it that we are doing everything we can to manage this current situation and get you where you need to be safely and on time.
Thank you for your understanding of the situation and we look forward to providing you excellent transportation service. If you have any questions or concerns regarding this information, please reach out to us.